Quality in Primary Care Open Access

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Abstract

Creating and sustaining a learning organisation in the NHS

Ruth Chambers

Transforming NHS organisations into learning organisations will require a degree of cultural change. The concept of a learning organisation is not about training alone as many of those working in the NHS believe. It is about developing and utilising the skills,knowledge and abilities of all NHS employees to ensure their optimum performance, while at the same time making life rewarding and ful???½ lling for individuals.