Quality in Primary Care Open Access

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Abstract

Motivational Status and Associated Factors among Jimma University Specialized Hospital Health Professional, South West Ethiopia

Shimelis Legesse, Mesfin Beharu Deme, Elias Ali Yesuf & Yohannes Ejigu

Background: Health professions motivation can potentially affect the provision of health services. The health workforce is motivated only when the organization and the individual goals are aligned. Low morale among the workforce can undermine the quality of service provision and drive workers away from the profession. Jimma University Medical Center is area of teaching beside provision of health service with a number of health professionals and currently motivational of staffs are not systematically studied in which it is a vital for quality of care and performance improvement with interested workforces.

Objective: The objective of this study is to assess status and contributing factors to the current state of motivation of health professionals practicing in Jimma University Medical Center.

Methods: Institutional based cross sectional study was employed. The study was included all health professionals that available during data collection. Data collected by using self-administered questionnaire, semi-structured interview and analyzed using SPSS version 20. Items were dichotomized, binary and multiple logistic regressions were used. P-value of less than 0.05 was considered as statistically significance in multivariate.

Result: A total 403 were participated in study, which account 88.8% response rate. The percentage of health professionals motivated in Jimma University Medical Center was 25.1%. The Job satisfied OR=7.64 (3.49, 16.72), presence of good interpersonal relationship between service providers and management at workplace OR=4.62(1.98, 10.75) and Presence of regular training opportunities in the facility OR=2.23 (1.01, 4.96) were the most predominant motivational factors. Work responsibility and achievement were the first and the second motivator’s factor ranked by health professionals respectively

Conclusion and recommendation: Motivation of health professionals was very low. Interpersonal relation with providers and administrators, regularly presence of training opportunities and job-satisfied level were predominant motivational factors. Work responsibility and achievement were highest motivators of health professionals` motivation. Hospital administrators should give attention for those factors identified for further improvement.