Hamiyet
Purpose: The purpose of this study is to evaluate the social perception for the use of artificial intelligence applications in the field of health.
Method: In this study, which focuses on the social perception for the use of artificial intelligence applications in the field of health, qualitative semi-structured interview design was used. The study was conducted between January and February 2019 with 100 individuals who were living in cities in different regions of Turkey, applied for a health institution to get service and volunteered to participate in the study. As the data collection tool, a semi-structured interview form consisting of 11 questions was used. The data were collected by face-to-face interviews and recorded. Audio recordings received during the interview were transcribed into text. The audio recording outputs that were transcribed were analyzed by using the content analysis which is one of the qualitative data analysis methods.
Result: When the answers to what is known about artificial intelligence in the analyzed research data are examined, it was found that the theme of transferring human intelligence to robots was highly prominent and that using machines with artificial intelligence in health services was mostly seen as advantageous. As the advantages of artificial intelligence, the themes such as decrease in the margin of error, performing robotic surgeries, increase in the processing speed and decrease in the work load were determined. It was found that more than half of the participants showed positive attitudes towards including artificial intelligence applications in health services. When the views towards the idea of “accepting getting health care services from an artificial intelligence as a physician or nurse” were examined, it was seen that some views became prominent. According to these views, nursing services can be provided with artificial intelligence technology under the control of a nurse, but medical applications requiring a physician cannot be performed, and artificial intelligence cannot replace a human since it cannot develop empathy.
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Conclusion: The study findings showed that the participants mostly exhibited positive attitudes towards the use of artificial intelligence in the field of health, but they were worried that artificial intelligence was a replacement for a physician or nurse.
Key Words: Artificial intelligence, artificial intelligence in health services, artificial intelligence in nursing applications
