Dr Gareth Morgan
In this paper, experience of delivering the Welsh sensory loss standards for visually impaired patients in 8 General Practices in mid Wales is reported. In September and October 2013, 8 General Practices in a locality cluster called north Ceredigion were contacted with a short briefing paper and questionnaire. In addition, a questionnaire survey was undertaken a Visually Impaired Club in the same area, with 14 responses received. Taking the 2 sets of results together, there appears to be a need to improve staff awareness, which can only help improve the service quality and dignity in care of all patients with sensory loss. The potential context of the work in future is co-production, with possibly extension to other primary care contractors and also to patients with hearing impairment. The experience reported in this paper, however, does have methodological limitations, for example sample size and statistical robustness, although it still provides a useful insight to help drive quality improvements.
