Average article processing time (30-45 days)
Less than 5 volumes 30 days
8 - 9 volumes 40 days
10 and more volumes 45 days
Reach us
+32 25889658
Abstract
Relationship among market orientation, service quality and
organizational performance from perspective of Gonbad Kavoos
Telecommunication firm employees
Sadeghloo Maryam, Tirgar Marzieh and Ghorbani Marzieh
This paper explores the relationship among market orientation, service quality and organizational performance in a service firm (Telecommunication firm). The population of the study consisted of all employees of Gonbad Kavoos Telecommunication firm (N=45). The sample size was considered equal to the population. A positive relationship was found among service quality, marketing orientation and business performance
