Department of Community Medicine, Geneva University Hospitals, Switzerland
Research Article
Survey-Based Evaluation of an Innovative Speech-Enabled Translator in Emergency Settings: A Phase II Cohort Study
Author(s): Antony Akash Janakiram*, Johanna Gerlach, Pierrette Bouillon and Hervé Spechbach
Aims of the study: Healthcare systems worldwide are more and more confronted with migrant patients and associated language barriers. Literature shows a potential decrease in quality of care in hospitals due to language barriers. The gold standard in these situations is to use a professional interpreter during consultations, but this solution can be difficult in emergency settings where time is of the essence. With modern technology, automatic translation tools such as Google Translate are available, but they are not precise enough for use in the medical context. Our aim is to evaluate the perceived efficacy and technical features of a speech-enabled, fixed-phrase translation tool “Babel Dr.” in an emergency department.
Methods: We conducted a phase II cohort study using a survey-based design to assess patient and physician satisf.. View More»
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